1. Front office
Responsibilities
- Welcome and greet customers
- Answer and direct incoming calls
- Eetrieve mail, packages and documents such as faxes for guests
- Listen and respond to customer queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including maintenance to address any problems or complaints made by customers
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Monitor visitors to the office
- Enforce rules and policies of the office
- Maintain a neat and orderly reception area
Education, Skills and Experience
- High school diploma or equivalent
- customer relations experience
- Strong working knowledge of relevant computer software including MS Office and booking and payment systems
Key Competencies and Qualities
- customer service orientationt
- attention to detail and accuracy
- ability to multitask and prioritize
- cprofessional appearance and attitude
- effective verbal and written communication skills
- ability to handle stress and stay calm under pressure
- decision making and judgment skills
- Strong working knowledge of relevant computer software including MS Office and booking and payment systems
2. Accountant
Job Purpose
- Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
- Preparing and maintaining important financial reports
- Preparing tax returns and ensuring that taxes are paid properly and on time
- Evaluating financial operations to recommend best-practices, identify issues and strategize solutions, and help organizations run efficiently
- Offering guidance on cost reduction, revenue enhancement, and profit maximization
- Conducting forecasting and risk analysis assessments
Qualification:
Bsc or HND. Professional certificates and Experience in related Fields will be an added advantage.
3. Operations
(3 persons, either male or female).
Qualification:
Bsc or HND
4. Relationship officers/Business Development Personnel or Marketers
- You should possess good managerial skills and innovative skills that springs up great ideas that promote the company’s business.
- You should possess skills to sell and sort for retainership from companies.
- You should be able to meet company’s sales target.
- You are to give a periodic report on individuals and companies you have reached out to.
- You are to supervise the activities of the staff to ensure all hands are on deck to promote the company’s business.
5. Cleaner (1 person)
Responsibilities
- Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Perform and document routine inspection and maintenance activities
- Carry out heavy cleansing tasks and special projects
- Notify management of occurring deficiencies or needs for repairs
- Make adjustments and minor repairs
- Cooperate with the rest of the staff
- Follow all health and safety regulations
Requirements
- Proven working experience as a Cleaner
- Ability to handle heavy equipment and machinery
- Knowledge of cleaning chemicals and supplies
- Familiarity with Material Safety Data Sheets
Qualification:
Bsc or HND
6. IT Personnel / Social Media Handler
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Repairing and replacing equipment as necessary
- Handling social media accounts including creating and posting contents
- Providing technical support across the company (this may be in person or over the phone)
- Providing technical support across the company (this may be in person or over the phone)
- Providing technical support across the company (this may be in person or over the phone)
Qualification:
Bsc or HND
7. Human Resource/administrative Manager
Description
This role is primarily responsible for leading HR initiatives and interpreting, developing and delivering policies and programs covering the talent lifecycle, HR strategy delivery and associate relations in a distribution center operation.
Responsibilities:
- Delivers proactive HR services and programs that show value in supporting key stakeholder blue chip objectives as well as fielding day-to-day HR issues.
- Provides leadership team with guidance relative to labor optimization, associate relations and talent management.
- Influences leaders and builds capability across all areas of the talent lifecycle by developing productive partnerships, collaboration, coaching, educating, and feedback.
- Influences, delivers, and gains alignment on HR policies and programs.
- Thought-leader around talent management, succession planning, retention, learning and organizational development.
- Oversees local execution of policies and programs covering talent Lifecycle, HR strategy delivery and associate relations.
- Counsels business leaders on key issues pertaining to positive associate relations and labor law.
- Develops and delivers initiatives that help to reinforce culture that enables top talent to feel engaged, contribute and do their best work.
Qualifications
- Attention to detail, follow-up and excellent organizational skills
- Demonstrable business influencing skills.
- Proven relationship-building skills
- Excellent written and verbal communications skills
- Strong associate relations experience
- Experience with large scale project management
- Flexible and creative problem solver
- High degree of professionalism and confidentiality
- Readily adapts and champions change
- Ability to analyze business needs and craft practices and specific solutions
- Bachelor's degree in HR or related field or equivalent experience
8. Transport Manager
Responsibilities:
- Directing all transportation activities.
- Developing transportation relationships.
- Monitoring transport costs.
- Negotiating and bargaining transportation prices.
- Dealing with the effects of congestion.
- Confronting climate change issues by implementing transport strategies and monitoring an organisation’s carbon footprint.
Qualification:
Bsc or HND
9. Driver(1 person, male).
Driver Duties and Responsibilities
- Practice safe driving habits
- Follow all state and national safety regulations and standards
- Accurately follow routes, maps, and directions
- Open vehicle doors and assist passengers
- Load cargo and baggage
- Keep exterior of vehicle clean and presentable
- Maintain vehicle equipment; replace oil, fill gas tank, perform general motor vehicle maintenance as needed for safety
- Clean windows, windshields, and mirrors as needed
- Keep interior of vehicle clean of debris and clutter
- Collect payments, document amount, and offer receipts when necessary
- Follow schedules and rerouting in a timely manner when faced with traffic or congestion
Qualification:
High school diploma or equivalent; relevant experience or knowledge, skills, and mental ability, equivalent to 2 years of high school education
